Thank you for considering ABS computer service! I'm Craig, the owner since the beginning in 1993. The majority of calls I get are for small projects which I usually handle by myself. One of the main services I offer is data recovery for level 1 and level 2 type problems, which is more than half the time why people need data recovery. This type of "non accessible data" happens from people having software errors or user errors, or more often nowadays from rogue malware scareware programs that hijacked their computer, deliberately hideing their data! Most often these programs will say that your computer has been taken over by many viruses and show all kinds of errors, aiming to coerce you into buying their "virus repair and prevention" program, which is almost always bogus, many of them even go further trying to get more money for other bogus "PC fix" programs
Occasionally there are jobs coming in that are beyond my scope, and often I connect them with someone who I know, that can better serve them in that area. I often share and trade technical knowledge with my peers and can handle many of the simpler "fringe" jobs.